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WhatsMiner M50S++ "Incomplete Chip Report"

January 26, 2026
5 min read

WhatsMiner M50S++ "Incomplete Chip Report": A Deep Dive Analysis

Introduction to the Issue

The WhatsMiner M50S++ is a cryptocurrency mining device that has been reported to have issues with incomplete chip reports, hash board faults, ASIC chip failures, powering problems, and overheating. As a technician, it is essential to understand the root cause of these failures and identify the most effective diagnostic and repair steps.

Overview of the WhatsMiner M50S++

The WhatsMiner M50S++ is a high-performance cryptocurrency mining device that uses ASIC chips to perform complex mathematical calculations. The device consists of multiple hash boards, each containing multiple ASIC chips. The technical specifications of the Whatsminer M50S are as follows:

  • Hashrate: 126 Th/s
  • Power consumption: 3,276 W
  • Energy efficiency: 26 J/TH
  • Availability date: Q3 2022

Importance of Resolving the Incomplete Chip Report

Resolving the incomplete chip report issue is crucial to ensure the optimal performance and longevity of the WhatsMiner M50S++. An incomplete chip report can lead to reduced hashrates, increased power consumption, and decreased device lifespan.

Understanding the WhatsMiner M50S++

Theory of Operation

The WhatsMiner M50S++ operates as follows:

  1. Power-On and Initialization: The device is powered on, and the control board initializes the ASIC chips and hash boards.
  2. Communication Between ASIC Chips and Control Board: The ASIC chips communicate with the control board through signal lines, transmitting data and control signals.
  3. Calculation and Hashing Process: The ASIC chips perform complex mathematical calculations, such as SHA-256, to solve cryptocurrency algorithms. The calculated data is hashed and transmitted to the control board, which verifies the results.
  4. Cooling System: The device's cooling system, such as fans or heat sinks, dissipates heat generated by the ASIC chips and other components.

Diagnostics

Identifying the Root Cause of the Issue

The common failure points of the WhatsMiner M50S++ include:

  1. Incomplete Chip Report
  2. Hash Board Faults
  3. ASIC Chip Failure
  4. Powering Issues of the Hash Board
  5. Overheating Problems

To diagnose the issue, the following steps can be taken:

  1. Incomplete Chip Report: Measure the RXD and TXD signal voltages of the first and last chips.
  2. Hash Board Faults: Use the Whatsminer M30 M50 test fixture to detect and locate hash board faults.
  3. ASIC Chip Failure: Check the powering of the hash board and perform a general test (test-readchipid) and a performance test (test-hashboard).
  4. Powering Issues of the Hash Board: Measure the powering of the hash board and check the voltage regulators.
  5. Overheating Problems: Check the cooling system and ensure that it is functioning correctly.

Tools Needed

Essential Diagnostic Tools

The following tools are essential for diagnosing and repairing the WhatsMiner M50S++:

  1. Multimeter: For measuring signal voltages and powering of the hash board.
  2. Thermal Camera: For identifying hotspots and overheating issues.
  3. Power Supply Tester: For testing the power supply and voltage regulators.

Step-by-Step Repair

Visual Inspection and Preparation

Before starting the repair process, perform a visual inspection of the device to identify any physical damage, dust buildup, or signs of overheating.

Diagnostic Steps

  1. Measuring RXD and TXD Signal Voltages: Measure the RXD and TXD signal voltages of the first and last chips.
  2. Checking Power Supply and Voltage Regulators: Check the powering of the hash board and measure the voltage regulators.
  3. Inspecting Cooling System: Check the cooling system and ensure that it is functioning correctly.
  4. Using the Whatsminer M30 M50 Test Fixture: Use the test fixture to detect and locate hash board faults.

Repair and Replacement of Faulty Components

Once the faulty component has been identified, replace it with a new one and reassemble the device.

Logical Gaps in the Repair Steps

The following logical gaps were identified in the repair steps:

  1. Lack of Visual Inspection: The diagnostic steps do not include a visual inspection of the device, which can help identify any physical damage, dust buildup, or signs of overheating.
  2. No Thermal Imaging: Thermal imaging can help identify hotspots on the device, which can indicate overheating problems or faulty components.
  3. No Power Supply Testing: The diagnostic steps do not include testing of the power supply, which can help identify any power-related issues.
  4. No Firmware Updates: The diagnostic steps do not include checking for firmware updates, which can help resolve any software-related issues.

Pro Tips for Enhanced Repair and Diagnostic Process

  1. Using a Thermal Camera: Use a thermal camera to identify hotspots on the device, which can help diagnose overheating problems or faulty components.
  2. Checking for Firmware Updates: Regularly check for firmware updates to ensure that the device is running with the latest software.
  3. Using a Power Supply Tester: Use a power supply tester to identify any power-related issues, such as voltage drops or current fluctuations.
  4. Performing a Visual Inspection: Perform a visual inspection of the device to identify any physical damage, dust buildup, or signs of overheating.

Frequently Asked Questions

What are the common causes of the incomplete chip report?

The common causes of the incomplete chip report include communication failures between the ASIC chips and the control board, hash board faults, ASIC chip failure, powering issues of the hash board, and overheating problems.

How can I prevent overheating problems in my WhatsMiner M50S++?

To prevent overheating problems, ensure that the cooling system is functioning correctly, and the device is operated in a well-ventilated area. Regularly clean the device and ensure that the air vents are not blocked.

What are the benefits of using a thermal camera in the diagnostic process?

Using a thermal camera can help identify hotspots on the device, which can indicate overheating problems or faulty components. This can help diagnose issues more efficiently and effectively.

How often should I check for firmware updates?

It is recommended to check for firmware updates regularly, ideally every 2-3 months, to ensure that the device is running with the latest software and to resolve any software-related issues.

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